Privacy Policy
We are committed to protecting your privacy and ensuring transparency in how we handle your data. This policy explains our privacy practices for the PayMonsta service.
Last updated: September 28, 2025
Privacy Overview
PayMonsta is an AI-powered bank statement analyzer that provides financial insights without storing your sensitive data. We process your information temporarily and immediately delete it after analysis completion.
Key Privacy Principles:
- •No permanent storage of financial data
- •Temporary processing only
- •No user accounts or personal profiles
- •Minimal data collection
- •Full transparency in data handling
Information We Collect
We collect only the minimum information necessary to provide our AI analysis service. Here's what we collect and why:
Bank Statement Data (Temporary)
- Transaction history and patterns
- Account balance information
- Income and expense categorization
- Financial behavior patterns
Technical Information
- IP address (for security purposes)
- Browser type and version
- Device information (for optimization)
- Session data (temporary)
How We Use Your Information
Your information is used exclusively for AI analysis and providing you with financial insights. We do not use your data for any other purposes.
- Generate your personalized credit score analysis
- Provide financial health recommendations
- Identify spending patterns and trends
- Ensure service security and prevent fraud
- Improve our AI models (using anonymized, aggregated data only)
Data Processing & AI Analysis
Our AI analysis process is designed with privacy by design principles:
- Real-time Processing: Analysis happens immediately upon upload
- Isolated Environment: Processing occurs in secure, isolated containers
- No Model Training: Your data is never used to train our AI models
- Anonymized Analysis: Personal identifiers are removed during processing
- Immediate Deletion: All data is deleted within minutes of analysis completion
Data Retention Policy
We maintain a zero retention policy for sensitive financial data:
- Bank Statement Data: Deleted immediately after analysis (within 5 minutes)
- Analysis Results: Provided to you in real-time, not stored on our servers
- Session Data: Cleared when you close your browser session
- Technical Logs: Anonymized logs kept for 30 days for security purposes only
- No User Profiles: We don't create or maintain user accounts or profiles
Your Rights
You have the following rights regarding your data:
- Right to Information: This privacy policy provides full transparency
- Right to Access: Since we don't store data, there's nothing to access after analysis
- Right to Deletion: Data is automatically deleted - no action needed
- Right to Portability: Analysis results are provided to you directly
- Right to Object: Simply don't use our service if you object to processing
Cookies & Tracking
We use minimal cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality
- Session Cookies: Temporary cookies deleted when you close your browser
- No Tracking Cookies: We don't use advertising or tracking cookies
- No Third-Party Tracking: We don't share data with advertising networks
- Analytics: Basic, anonymized usage statistics only
Third-Party Services
We use select third-party services that meet our strict privacy standards:
- Cloud Infrastructure: Secure, compliant cloud providers for processing
- AI Processing: Our own AI models hosted on secure infrastructure
- Security Services: DDoS protection and security monitoring
- No Data Sharing: We never share your financial data with third parties
International Data Transfers
Your data processing is handled with geographic considerations:
- Processing occurs in secure data centers with appropriate safeguards
- All transfers comply with applicable data protection laws
- Data is encrypted during any transfers
- No permanent storage outside of processing requirements
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements:
- Updates will be posted on this page with a new "last updated" date
- Material changes will be highlighted prominently
- Continued use of our service constitutes acceptance of updates
- You can always review the current policy on our website
Contact Us
If you have questions about this privacy policy or our data practices:
Email: privacy@paymonsta.com
Response Time: Within 48 hours
Data Protection Officer: dpo@paymonsta.com
Address: PayMonsta Team, Kuala Lumpur, Malaysia
For security-related inquiries, please use: security@paymonsta.com